FAQ

Who can play this game?

You can play this game together with your family members or colleagues from work or play it as a corporate game and have fun with them for one hour.

Where is Great Escape SC?

We are located at 264 Graces Way Columbia, SC 29229 which is less than 5 miles from I-20 and I-77. We are located directly behind Target and Kroger on Two Notch road and almost across the street from Spring Valley High School in Columbia, SC.

Are the rooms scary?

No. It’s nothing like those Halloween haunted houses. Everything looks fake and there are no live actors in the rooms. This is a fun experience, not a scary one.

Am I really going to be locked in the room?

No, we do not lock anyone in. You will be able to walk out of the experience at any time. You have not won the game by leaving but you are welcomed to exit at any time. Your safety is our number one priority.

How long will the total Escape Room experience take?

The escape game itself is 60 minutes, unless you can brilliantly escape sooner, but plan on being here a total of 75 minutes as we have rules to go over before the game starts and you will likely want pictures taken afterwards.

Can I take pictures or videos in the room?

No. Cell phones and cameras are not permitted to preserve the mystery and fun for future guests.

Are there any age restrictions?

You must be 12 years or older to participate.  Anyone under 16 must be accompanied by an adult in the room. Any guests under the age of 18 will need to submit a liability release waiver signed by a parent/legal guardian. No infants or toddlers will be allowed in the room at any time.

I've already done a room, can I try the same room again?

You may repeat a room, but you must reserve all spots during that time. We wouldn’t want to pair your with someone who has never been and deprive them the opportunity to have the full Escape Room experience.

Do you host corporate parties or large groups?

Of course. We would love to have your party, company, or organization come spend some time with us. Call 803-764-4218 or email us at info@greatescapesc.com to schedule a visit.

How early should I arrive?

Please plan to arrive 10 minutes ahead of your booked appointment. Late arrivals will not be allowed to participate in the experience. NO REFUNDS OR RESCHEDULING for late guests and no shows.

How much does it cost?

Tickets for all of our Great Escape rooms are $25 per person plus a service charge. Group and students discounts are available. For corporate events, please call 803-764-4218 or email info@greatescapesc.com.

What is your cancellation or rescheduling policy?

Rescheduling an experience is allowed as a one-time courtesy if changed prior to 24 hours before the scheduled start time. The rescheduled date must fall within 30 days of the current date. No cancellations or refunds. No-shows will be charged full price. ABSOLUTELY NO EXCEPTIONS!

Where do I park?

We offer free parking in the front of our building. There is also handicap parking with minimal walking to the entrance. On the seldom occasion when the parking lot fills up, feel free to park next door or across the street.

Will there be strangers in the room with us?

You have the option of booking all spots in a room for just you and your family/friends. If you do not book the entire room, you may be paired with other incredible fun seekers for the opportunity to make new friends while trying to escape.  If you just want to be with your family/friends in the room, make sure you reserve and pay for  available slots for your experience.

What do I need to bring with me?

Everything you need to complete a room is already there so just yourself and your brain is more than enough for Great Escape. If you use reading glasses, you may want to have those with you in case you need them. No cell phones or bags are allowed in the room.

What happens if my team doesn't escape in 60 minutes?

You won’t win any bragging rights, but you will still walk away with a unique experience. You may even come back to try the room again.

Are the rooms hard?

The rooms are difficult but not impossible. Each room has a different success rating. We will be watching you play and giving you clues as you go along to help you out.

I have another question, can I ask?

Sure. Give us a call at 803-764-4218 or email us at info@greatescapesc.com.