Frequently Asked Questions

We are so glad you are interested in making your Great Escape to fun! Surely you have questions that you are welcome to find the answers below. You can also give us a call or message us!

No. It’s nothing like those Halloween haunted houses. This is a fun experience, not a scary one.
Our rooms are designed for those 12 years or older. Anyone under 16 must be accompanied by an adult in the room. Any guests under the age of 18 will need to submit a liability release waiver signed by a parent/legal guardian.
​​Tickets for all of our Great Escape rooms are $25 per person. For corporate events, please call 803-764-4218 or email [email protected]
Each booking is private so there will not be strangers in the room with you.
Everything you need to complete a room is already there so just yourself and your brain is more than enough for Great Escape. If you use reading glasses, you may want to have those with you in case you need them. There is space in the room to store your belongings.
Your purchase is non-refundable. Rescheduling requests will be accepted up to 24 hours before reservation time. There are no refunds or exceptions for ‘no-shows’ or extremely late arrivals. Participants are recommended to arrive 15 minutes prior to your game start time. Please double-check your booking date and time. Our escape scenarios do not require specific attire. **Note** Waivers must be completed prior to the start of your reservation Please see our FAQ page for the answers to commonly asked questions